 |
|
|
|
(((
|
|
|
(((
|
|
|
(((
|
|
|
 |

Holiday
Inn Orlando/Altamonte Springs Offers
High-Speed Internet Access from HotAir Network Group
Hotel reports increase in guest satisfaction
after switching to HotAir.
ALTAMONTE
SPRINGS, FL - July 5, 2004 -- HotAir Network Group of Melbourne
Beach, Florida announced today that Holiday Inn Orlando/Altamonte
Springs has successfully implemented the HotAir solution and is
now offering secure and reliable wireless high-speed Internet access
(HSIA) to its hotel and conference guests. Holiday Inn recently
selected HotAir to take over the property's HSIA services. They
cited the growing company's reputation for outstanding technical
support and HotAir's comprehensive marketing and sales support collateral
as the primary reasons for making the selection.
"Since
HotAir took over our wireless network, all of our problems have
disappeared," said Frank Fry, General Manager of Holiday Inn
Orlando/Altamonte Springs. "Within days of signing the contract,
HotAir took over our existing solution, began offering technical
support and supplied us with marketing materials. Our engineering
and marketing groups are very pleased with the services HotAir provides
to our guests and internal staff," he added.
The
HotAir solution begins with the installation of a customized high-speed
wireless network specifically configured to ensure the elimination
of dead zones and provide secure, quality connections in every guest
room. HotAir's solution includes a comprehensive set of marketing
and sales support materials, 24x7 technical support and a wide range
of equipment to support every guest's needs.
"The
property, which was one of the first wireless sites in Orlando,
had decided to stop marketing their wireless services due to unreliable
system performance and their former vendor's inability to provide
technical support to meet the property's standards," said Steve
Gould, President of HotAir Network Group. "Since HotAir assumed
Guest Internet Services, the hotel has reported an overwhelming
increase in guest satisfaction. Now that they can market the availability
of high-speed wireless Internet services with confidence, they are
experiencing higher occupancy and facility utilization in the recently
renovated property."
Owned
by InterContinental Hotels Group, Holiday Inn Orlando/Altamonte
Springs features 263 guest rooms, a restaurant, cocktail lounge
and comedy club, and over 6,700 square feet of column-free meeting
space including a ballroom. HotAir is supplying total property high-speed
wireless coverage in all guest rooms, common areas and conference
rooms, as well as in the Waterfall Café and Why Not Lounge.
This provides every guest and conference attendee access to the
Internet to check email, browse through web sites or connect to
their corporate VPN.
About
HotAir
HotAir has quickly gained recognition for providing a comprehensive
business solution for high-speed Internet access (HSIA) to the hospitality
industry. They optimize the solution by providing a turnkey, low-maintenance
network that has a minimal impact on hotel staff while providing
associated support on a 24/7 basis. HotAir offers a complete HSIA
package tailored to each customer's operational requirements, brand
standards and other unique considerations, specializing in integrated
solutions allowing remote management and support for customers.
HotAir is rapidly advancing the future of high-speed wireless technologies
through innovative solutions based on firm industry knowledge and
dedicated installations. More information regarding HotAir's products
and services can be found at www.hotairnetwork.com
or by calling 888-354-3020.
About
InterContinental Hotels Group
InterContinental Hotels Group is a leading global hospitality group,
with more than 3,500 hotels and 535,000 guest rooms across nearly
100 countries and territories. Every year, more than 120 million
people stay with one of the company's lodging brands.
All
brands are trademarks or registered trademarks of their respective
holders and should be noted as such.
Back
to HotAir News
|
 |

If
you're a member of the press seeking information for an upcoming
story, please fill out our press
request form.

Email
our Marketing department or call us at (888) 354-3020 to schedule
an interview with a HotAir executive staff member.

Email
our Marketing department or call us at (888) 354-3020 to schedule
a HotAir executive staff member to speak at your event.
|